When you partner with us, you free up your resources to focus on your customers and service levels. Our team becomes an extension of your MSP and provide you a team of experts on Automate who work seamlessly to make your process easier and faster.
- We are 100% focused on MSP’s and TSP’s that use ConnectWise products
- Our founders and team have deep business and technical industry expertise
- We live in PowerShell so your team doesn’t have too
Is your technical support team spending hours, days, even weeks on routine or redundant tasks that could be automated? Using ConnectWise Automate (Labtech) can save your support team time, decrease operational costs, and improve the quality of service delivery.
Here is an overview of our service and how we help:
- Review your existing platform and provide remedial actions for misconfigured items
- Overall tune-up and optimization of your Automate implementation
- Configure monitoring and alerting
- Optimize Ignite instance
- Patch issue management solution included
- Third-party patching solution included
- Configure and optimize Virtualization Manager and maintenance
- Integrate A/V and Backup solutions
- Provide a team of professionals to remove the dependency on one in house expert
- Support when you need it from 9 AM to 6 PM EDT with on-call emergency service